This Privacy Notice describes how VILAVI USA, 15811 COLLINS AVE 3803 SUNNY ISLES BEACH, FL 33160 (hereinafter “VILAVI USA” or “we”) uses personal information collected or received from VILAVI USA Independent Representatives.

It describes how we collect or receive your personal data, the types of personal data we process, how we use, transfer and protect this data, how long we keep this data, your rights in relation to the processing of your personal data and how you can contact us about our privacy policy.

How We Collect and Receive Personal Data from You
Registration: VILAVI USA collects your personal data through the registration form, which you fill out and submit to us in paper form or electronically through the VILAVI USA website -
We collect personal information that you provide to us when you use the Website, for example, when you order products or services.
Contact Us: You can also send us your personal data and other information through the various communication channels indicated on the Contact Us web page, such as email addresses, phone numbers or VILAVI USA online forms. If you contact us at our call centers, we will record the call.
Cookies. If you are logged in to the Website, we also use cookies or similar technologies that collect certain information about the use of the Website when you access, browse and use the Website. A cookie is a data file that is placed on a computer or mobile device when it is used to visit websites.

The types of personal data we process
We process the following types of personal data concerning you:

  • Contact information (such as name, postal or e-mail address, fax number and telephone number);
  • Gender, age, nationality, date and place of birth;
  • Family status;
  • Registration number, username and password;
  • Passport details (including number, date of issue, place of issue and expiration date) and national identification number to the extent permitted or required by applicable law;
  • Payment information;
  • Performance information (eg class, status, group and individual qualifications in accordance with the VILAVI USA Compensation Plan and history of finances / bonuses);
  • Information about calls that you make to our call centers (eg call recording);
  • Food preferences, shopping habits, purchase history and spending behavior;
  • Communication preferences.

How we use the personal data we collect
We process your personal data only to the extent necessary (i) to fulfill your agreement with us or to take action at your request prior to entering into an agreement with us; or (ii) to comply with our legal obligations;
Therefore, we process the personal data we receive about you in order to:

  • Manage your registration, review the Terms and Conditions of your registration;
  • Create and manage your account and respond to your requests;
  • Process your orders for goods or services;
  • Communicate with you (for example, about products or services that we offer or intend to offer);
  • Manage, measure and improve our services and business, including by:
    • Assessment of your satisfaction with our current communications, materials, products and / or services;
    • Tracking and analyzing your use of products, materials and / or services; and
    • Development of new products and services.
  • Track, document and evaluate participation in VILAVI USA meetings and events;
  • Evaluate your work in accordance with your VILAVI USA Business Registration Agreement with us;
  • Provide you with information about business performance;
  • Provide your contact information, company identification and business performance information;
  • Carry out accounting, audit, billing;
  • Ensuring compliance with contractual terms;
  • Protect and prevent fraud, unauthorized transactions, claims and other obligations; and
  • Comply with applicable legal requirements, industry standards and our policies.

How we share personal data
VILAVI USA does not sell, rent or exchange your personal data. VILAVI USA transfers your personal data:

  • Subjects of the VILAVI USA group to whom VILAVI USA reasonably needs or desires to disclose personal data;
  • Sellers or service providers to whom VILAVI USA reasonably needs or desires to disclose personal information;
  • Registered Representatives you are associated with;
  • Providers of solutions for infrastructure, platform or software as a service, software development services, information systems services, records management services, or communications services. This allows VILAVI USA to fulfill its obligations to you as a Representative, and also,
  • Governments or other third parties to comply with our legal obligations and the legal obligations of our subsidiaries and affiliates where required by law or reasonably necessary to protect the rights, legitimate interests, property or safety of others or ourselves.

It is a fundamental part of the VILAVI USA business model that allows VILAVI USA to coordinate its relationship with you as a representative; consent is not required to perform the aforementioned translations. VILAVI USA does not take into account personally identifiable information, and those who receive your personal information from VILAVI USA should not sell.

Data transfer
We transfer the personal data we collect about you to organizations within the VILAVI USA group. Some of these may be located in countries other than the country in which the data was originally collected. The laws of those countries may not provide the same level of data protection as the country in which you originally provided the data. When we transfer your personal data to other countries, we will protect that data as described in this Privacy Notice and in accordance with applicable laws.
In addition, some third party service providers who process personal data on our behalf or on behalf of the VILAVI USA group organizations are located in countries outside the country in which the data was originally collected. In such cases, VILAVI USA takes steps to ensure that your personal data is adequately protected where required by law.

How we protect personal data
We maintain appropriate technical and organizational security measures designed to protect the personal data we process from accidental, illegal or unauthorized destruction, loss, alteration, access, disclosure or use.

How long do we keep personal data
We only store personal data for as long as it is necessary to achieve the purposes for which we collect the data (see above under "How we use the personal data we collect"), unless otherwise required by law. Please contact us using the contact information below if you have any questions regarding our data storage practices.

Updates to this Privacy Notice
VILAVI USA reserves the right to change this Website Privacy Notice at any time. If we change this Website Privacy Notice, we will update the effective date and such changes will take effect upon posting. We encourage you to regularly review the Website Privacy Notice.

Your rights
Your rights under applicable law may include access to your personal data that we process, the right to rectify, delete or cancel such personal data, the right to restrict the processing of your personal data, and the right to withdraw your consent at any time. time. This will not affect the legality of the processing that occurred on the basis of your consent prior to revocation. You also have the right to object to the processing of your personal data at any time in accordance with the provisions of applicable law. To exercise these rights, you must send a written request to our data protection officer using the contact information below. If you are not satisfied with how we handle your request, you can file a complaint with a supervisory authority.
This request must comply with applicable law and must contain and attach the following:

  • Full name and e-mail address to which you will receive a response to your request
  • A copy of your official ID with your photo (or, if applicable, a copy of your legal representative's official ID with his / her photo and documents proving his / her credentials).
  • A clear and precise description of the rights you want to exercise.
  • For requests related to your right to have your personal data rectified, changes that need to be made and documents supporting your request.

Our data protection officer will process and respond to relevant requests within twenty (20) business days from the date of receipt. If the request is valid, it must be completed within 15 (fifteen) business days from the date of receipt of the response. A response will be sent electronically to the email address provided in your letter, including, if applicable, an electronic copy of the requested personal data.
VILAVI USA may extend (one time) the terms specified in the previous paragraph if justified by the circumstances.

How to contact us
If you have any comments or questions about this Website Privacy / Cookie Notice, if you would like to update the information we have about you or exercise your rights, you can contact us by calling 8-800 -700-68-88. You can also contact our specialist at